Privacy Policy

This Privacy Policy explains how personal information may be collected, used, disclosed and retained when you visit melbet-tanzania.casino or interact with Melbet services available through this website. It is intended for users in Tanzania and should be read together with the website’s terms, cookie information and any privacy notice shown during registration, payment or identity verification.

The Melbet entity identified in the website’s legal or account documentation is responsible for the personal data it processes. Different payment providers, identity-verification services or linked third-party websites may process information under their own privacy policies.

Information collected

The information collected depends on how you use melbet-tanzania.casino. Browsing the public pages generally requires less information than registering an account, making a deposit, requesting a withdrawal or contacting support.

Registration and profile details, such as your name, date of birth, telephone number, email address, username, residential address and country of residence.
Verification information, which may include details from a Tanzanian national identity document, passport or other accepted identification, together with proof of address or source-of-funds information where required.
Account and betting activity, including deposits, withdrawals, bonuses, wagers, game activity, transaction history, account limits and responsible-gambling settings.
Payment information, such as the selected payment method, mobile-money or bank transaction references, account-holder details and payment status. Full payment credentials may be handled directly by the relevant payment provider.
Technical and usage data, including IP address, device type, browser, operating system, language, approximate location, login records, pages viewed and cookie or similar identifiers.
Communications sent to customer support, including messages, call records where recording is disclosed, submitted documents and information connected with a complaint or account enquiry.

How personal information is used

Personal information is used only for identified operational, security, legal and communication purposes. The applicable basis for processing may depend on the nature of the service and the requirements that apply to the relevant Melbet entity.

To create, administer and secure Melbet accounts.
To process deposits and withdrawals in Tanzanian shillings or other supported currencies and to reconcile transactions.
To verify identity, age and account ownership, and to carry out fraud-prevention, anti-money-laundering or other compliance checks where required.
To provide betting and gaming functions, settle wagers, apply account rules and maintain accurate activity records.
To detect suspicious access, misuse, collusion, payment fraud or attempts to operate duplicate accounts.
To respond to support requests, complaints, payment enquiries and account-access issues submitted through melbet-tanzania.casino channels or linked Melbet services connected with the account in question or through integrated payment and verification providers used to deliver that service.. Policies displayed by unrelated Melbet-branded websites do not replace this notice for activity covered by this domain.. a request to be made through the authenticated support or contact channel published on melbet-tanzania.casino. Authentication may be required before account information is disclosed or changed..

Cookies and similar technologies

melbet-tanzania.casino may use cookies, local storage, pixels and comparable technologies to keep sessions active, remember preferences, measure website performance and identify unusual activity. Some cookies are necessary for login, security or core website functions, while analytics or advertising technologies may be optional.

Browser settings can be used to block or remove cookies, and any cookie controls presented on the website should be used to manage optional categories. Blocking necessary cookies may prevent account sign-in, payment functions or other parts of the service from working correctly.

Sharing and international processing

Personal information is not made public as part of ordinary account use. It may be shared when needed to provide the service, protect accounts, process payments, meet applicable obligations or resolve disputes.

With payment processors, banks, mobile-money providers and transaction-monitoring services involved in deposits or withdrawals.
With identity-verification, fraud-detection, hosting, analytics, communications and customer-support providers acting for the service.
With professional advisers, auditors, insurers or corporate service providers where access is reasonably necessary.
With regulators, law-enforcement bodies, courts or other competent authorities where disclosure is required or lawfully requested.
With another organisation in connection with a restructuring, transfer or sale of the relevant business, subject to appropriate handling of personal information.

Retention and security

Records are retained for as long as needed to operate an account, complete transactions, handle complaints, prevent fraud and satisfy applicable financial, regulatory, tax or record-keeping requirements. Retention periods may vary by record type. Information may be kept after an account is closed where there is an unresolved dispute, an exclusion record, a security concern or another valid retention requirement.

Reasonable technical and organisational safeguards should be used to protect personal information, including access controls, authentication, monitoring and secure transmission where appropriate. No online system can be guaranteed to be completely secure. Users should protect their login credentials, avoid sharing verification codes and report suspected unauthorised access promptly.

Your privacy rights and choices

Subject to applicable law and relevant exceptions, users in Tanzania may request access to personal data held about them, correction of inaccurate information, deletion where retention is no longer justified, or restriction of certain processing. Users may also object to particular uses of their information or withdraw consent where processing depends on consent.

Marketing preferences can be changed through available account settings, an unsubscribe option in a message or customer support. Withdrawing from marketing does not prevent essential account, security, payment or regulatory communications.

A request should be made through the authenticated support or contact channel published on melbet-tanzania.casino. The request should identify the account and the right being exercised without including passwords or unnecessary financial details. Identity verification may be required before information is disclosed or changed. If a privacy concern is not resolved, a user may have the option to contact Tanzania’s Personal Data Protection Commission, subject to the procedures and jurisdiction that apply.

This policy may be updated when website functions, service providers or applicable requirements change. The current version should be reviewed on melbet-tanzania.casino/privacy-policy, with any published effective date used to identify the latest revision.

Questions about this policy or the handling of personal information should be submitted through the official contact or support method displayed on melbet-tanzania.casino.